About us

We build the platform for independent hotels.

Not another chat tool. Hunzi connects communication, tasks and bookings in one system, so independent hotels work with the punch of a chain, without becoming one.

Why Hunzi

Developed from real-life hotel experiences.

01:12

“Do you still have a room?”

The phone rings at an empty front desk. Forty seconds later the guest books somewhere else.

07:40

WhatsApp: “Can we check in later?”

Read at 11:20, between breakfast and check-out. The answer arrives after the decision.

15:30

Four guests at the desk, and the phone is ringing.

38 unread emails in the inbox. Nobody does two things at once, however good they are.

22:00

The handover is written on a slip of paper.

Tomorrow morning someone retypes it into the third tool of the day, which knows nothing about the other two.

Not because the team works badly, but because it is too much at once.

Independent hotels compete with chains that have whole departments for these four moments. We built Hunzi because yet another siloed tool does not solve that. A platform does: one place for all channels, tasks and bookings, that handles most of it itself and cleanly hands the rest to people.

What we hold to

Four decisions we will not walk back.

One system instead of five tools

Communication, ticketing, housekeeping and booking in one place, not in five open tabs.

Honest, not loud

No invented answers, no hidden features, no commission traps.

In the EU, GDPR-compliant

Processing and storage in the EU.

People stay in the loop

AI handles the routine. People handle the exceptions, always clearly labelled.

Real people

Behind Hunzi are real people and real hotels.

We work closely with independent hotels and build Hunzi along their real operation, not on a drawing board.

01
We watch first, then we build.

Before we build a feature we watch it in operation: check-in, night shift, handover. What does not come up there, we do not build.

02
Every feature has a real case behind it.

It comes from something that went wrong in a real hotel, not from a feature list in a competitive comparison.

03
We say what is not running yet.

Whatever is still in progress, we mark. And whatever Hunzi does not know for certain, it does not answer.

See Hunzi at your own hotel.

A live demo with your channels and your PMS. Not a sales pitch, but a real look at your day-to-day with Hunzi.